A leading North-East logistics firm has created seven new jobs after giving its distribution system an overhaul.
Newton Aycliffe-based Stiller Warehousing and Distribution has invested heavily in relocating its pallet distribution operation to within its main site on Aycliffe Business Park.
It has also taken on four new forklift drivers and three office employees as part of a restructuring which has enabled it to cope with an increase in demand.
Stiller provides cost-effective warehousing and distribution services to businesses across the North-East and is also a member and major shareholder in Palletline, a national cooperative network of 70 companies.
Its overnight Palletline operation involves Stiller handling more than 1,600 pallets every day, carrying goods ranging from food stuffs and packing to cookware, building cladding and shopping trollies.
The Palletline operation had previously been run at an external, leased site about a mile away from Stiller’s main site on Ridgeway.
But after the family-run firm moved its pallet storage facility into its new state-of-the-art warehouse – a 40,000 sq ft 5,000-pallet facility which increased Stiller’s warehousing capacity by nearly 50% – in September, it has created room to relocate its Palletline operation.
A total of more than £1.1m has been invested in the new warehouse and relocation of its pallet distribution operation.
It has enabled Stiller to consolidate its two main operations into its head office site which has increased efficiency and improved communication.
“It has given us more room to grow and meet demand.” said the firm’s Commercial Manager Matthew Stiller.
“It also keeps the distribution operation under the one roof which has improved communication and has also helped us to speed up the Palletline operation, which is effectively a point in which goods are moved between large and small vehicles.
“Goods come off overnight, between 2am and 6am, from national trunking vehicles which can take up to 52 pallets, and they’re off-loaded, sorted in the early hours of the morning when everyone is tucked up in bed, and loaded on to smaller urban delivery vehicles which can take between six and 26 pallets.
“Then between 3pm and 6pm they bring customer’s good back, they’re sorted again on to the trunking vehicles and sent out to multiple destinations across the UK overnight. It’s basically just like the Royal Mail operation for large bulk items.”
As part of the restructuring, Stiller has appointed three new office staff, including distribution coordinator Steve Stones, 40, from Darlington, and 23-year-old distribution clerk Josh McCartin, from Newton Aycliffe.
Meanwhile, former business admin apprentice Ryan Bailey, 22, who has been with Stiller for more than three years, has been promoted from transport operator to shift supervisor.
Stiller’s head of pallet distribution Chris Bain said: “The relocation has consolidated the two separate sites into one which has massively improved communication.
“But the biggest single advantage is the way in which we get the vehicles in and out of our bays.
Previously the vehicles would have to reverse into position, which meant our vehicles were having to make about 100 reversing manoeuvres a day.
“It used to take about 35 to 40 minutes for the trucks to come in and off-load, and drivers would often get stuck in a queue, but now we have a one-door-in, one-door-out operation which has halved the amount of time it takes for the drivers to get in and off-load.
“At our former site we had nearly reached our capacity, but relocating has given us more space, we’ve allowed ourselves to grow and to recruit new drivers to meet the demands.”
Stiller’s latest outlay takes overall investment in the last two years to £5.6m after the firm purchased a fleet of 12 new vehicles in 2014, including two 12-tonne vehicles, two urban trailers and four long double-deck trailers, and brought in five new Iveco trucks earlier this year to accommodate a new £5m-a-year distribution and storage deal with worldwide food packaging firm Coveris Rigid.